https://pit.atol-bs.com/podpora/ 2026-04-06T23:32:11+0200 https://pit.atol-bs.com/podpora/ https://pit.atol-bs.com/podpora/lib/tpl/bootstrap3/images/favicon.ico text/html 2008-08-12T11:09:45+0200 Anonymous (anonymous@undisclosed.example.com) https://pit.atol-bs.com/podpora/doku.php?id=us:slobase:help:1_general:1_general&rev=1218532185&do=diff In General text/html 2013-11-21T13:13:10+0200 Anonymous (anonymous@undisclosed.example.com) https://pit.atol-bs.com/podpora/doku.php?id=us:slobase:help:1_general:a_easier&rev=1385035990&do=diff How to log into Produs IT easily? Produs IT will become one of your major informational tools, particulary for salespeople. Therefore it is important to be able to access the system quickly and easily. Produs IT is operated solely through your favourite browser. After entering the access address, enter your username and password. Please see the text/html 2008-08-22T11:55:30+0200 Anonymous (anonymous@undisclosed.example.com) https://pit.atol-bs.com/podpora/doku.php?id=us:slobase:help:1_general:b_password&rev=1219398930&do=diff How to change password? Produs IT password can be changed at anytime, by you or your system administrator. Please see the Changing Your Password chapter of the user's manual for more details. text/html 2013-03-15T19:12:25+0200 Anonymous (anonymous@undisclosed.example.com) https://pit.atol-bs.com/podpora/doku.php?id=us:slobase:help:1_general:b_passwordforgot&rev=1363371145&do=diff Forgot my password If you forgot your password, click „Forgot your password?“ in the login dialog box. A new window opens. Enter your username. New password will be sent to you by e-mail. text/html 2010-09-07T15:50:56+0200 Anonymous (anonymous@undisclosed.example.com) https://pit.atol-bs.com/podpora/doku.php?id=us:slobase:help:1_general:c_adduser&rev=1283867456&do=diff How to add a co-worker into the system? It is recommended to include as many co-workers into Produs IT as possible. In this way the whole company uses an unified system and the communication processes shorten. All users have access to Accounts' data and they can follow the activities regarding the Accounts. Users can assign tasks, meetings and calls to other users. text/html 2011-12-13T12:34:05+0200 Anonymous (anonymous@undisclosed.example.com) https://pit.atol-bs.com/podpora/doku.php?id=us:slobase:help:1_general:d_addentry&rev=1323776045&do=diff How to enter data? There are two ways of entering data:: 1. Our recommendation is to enter data each time. Writing notes are usually considered unnecessary, but once a user enters them into Produs IT, they are safe from being lost. There is another advantage of entering data into Produs IT: history of activities regarding Accounts can be accessed at anytime from anywhere. There will be no more questions like text/html 2008-08-22T12:04:22+0200 Anonymous (anonymous@undisclosed.example.com) https://pit.atol-bs.com/podpora/doku.php?id=us:slobase:help:1_general:e_start&rev=1219399462&do=diff When to start using Produs IT? We recommend users to start using Produs IT right away. If lists of Accounts or Contacts already exist, they can be imported into Produs IT. Please see the Importing and Exporting Data chapter of the user's manual for more details. We recommend users to start using Produs IT right after the first call or meeting with a Contact, after getting a new Account or receiving a business card. text/html 2010-09-09T08:53:35+0200 Anonymous (anonymous@undisclosed.example.com) https://pit.atol-bs.com/podpora/doku.php?id=us:slobase:help:1_general:f_remember&rev=1284015215&do=diff When does Produs It remember the username and password? Produs It remembers the username and password when user ticks off Remember username and password on entry page. The system remembers the username and password until user logs off by clicking text/html 2008-08-22T11:58:48+0200 Anonymous (anonymous@undisclosed.example.com) https://pit.atol-bs.com/podpora/doku.php?id=us:slobase:help:1_general:g_surf&rev=1219399128&do=diff I wish to find a certain Account or Contact. Do I always have to click on certain tab? Produs IT is an intuitive system and is not entirely build in hierarchic way. All documents are interlaced and you can easily go from one document to the other. Last Viewed search is very helpful for it shows the last 10 viewed documents. It can be found on the left side, under the Search field. text/html 2008-08-20T11:58:24+0200 Anonymous (anonymous@undisclosed.example.com) https://pit.atol-bs.com/podpora/doku.php?id=us:slobase:help:1_general:h_view&rev=1219226304&do=diff I created a new view, but others cannot see it. Each user can create his own views as it most suits him. He can be the only one to see the created views or he can share them with other users. Tick off Public View field to enable other users to see your created view. You can do this by opening the selected view and clicking on text/html 2013-03-20T12:33:13+0200 Anonymous (anonymous@undisclosed.example.com) https://pit.atol-bs.com/podpora/doku.php?id=us:slobase:help:1_general:i_print&rev=1363779193&do=diff How can I print Task's content or Account's data? If you want to print Account data, Contact data, etc. or contents of Activity, just click the Print button in the upper right corner. There is another way of printing: Go to File and select Print. text/html 2010-09-09T08:57:21+0200 Anonymous (anonymous@undisclosed.example.com) https://pit.atol-bs.com/podpora/doku.php?id=us:slobase:help:1_general:j_pdf&rev=1284015441&do=diff How do I open an attachment in PDF file? Sometimes there are problems with opening attachments in pdf format that contains foreign characters. If there are such problems, a new version of Acrobat Reader should be installed. There is a bug in old versions V5, V6, so install a new version. text/html 2011-09-15T12:52:37+0200 Anonymous (anonymous@undisclosed.example.com) https://pit.atol-bs.com/podpora/doku.php?id=us:slobase:help:1_general:k_recordname&rev=1316083957&do=diff How do I define the names of records? Most common mistakes when entering names of opportunities and events are: - to write account name into the opportunity name, - to write activity type into the event subject: meeting, call... , Examples: Type of event is displayed by a different picture of an icon, opportunities are already related with an account and can be seen on all views. text/html 2014-09-08T08:50:17+0200 Anonymous (anonymous@undisclosed.example.com) https://pit.atol-bs.com/podpora/doku.php?id=us:slobase:help:1_general:w_cashe&rev=1410159017&do=diff Deleting Cache For nicer display of PIT, we suggest you delete your temporary internet Files - Cashe in your browsers. You can read how it is done in most used browsers. MS Internet Explorer * press Ctrl+Shift+Delete on your Keyboard * chose Temporary Internet Files in pop up window text/html 2014-01-21T08:15:34+0200 Anonymous (anonymous@undisclosed.example.com) https://pit.atol-bs.com/podpora/doku.php?id=us:slobase:help:1_general:x_calendarbookmark&rev=1390288534&do=diff How to create a PIT Calendar shortcut on my Smartphone? 1. On your Smart Phone open your internet browser 2. Type in the URL to access PIT (ex. crm.atol-bs.com/andes) 3. Log in to PIT using your username and password 4. In the top left corner use the picklist to choose the Calendar module