Books
Sales Methodologies
The New Solution Selling: The Revolutionary Sales Process That is Changing the Way People Sell; Mc.Graw Hill
The Science of Sales Success: A Proven System for High-Profit, Repeatable Results; Josh Costell
Silver Bullet Selling: Six Critical Steps to Opening More Relationships and Closing More Sales; G.A. Bartick, Paul Bartick
Selling to Win; Richard Denny
Exchange Behavior in Selling and Sales Management;Peng Sheng,Aziz Guergachi]
http://www.amazon.com/Unleashing-Power-Consultative-Selling-customer-ebook/dp/B004TXPCU2/ref=sr_1_1?ie=UTF8&qid=1390559730&sr=8-1&keywords=unleashing+the+power+of+consultative+selling|Unleashing the Power of Consultative Selling "Selling the way your customer wants to buy...not the way you like to sell";Richard Grehalva
ROI Selling: Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales Cycle;Michael Nick, Kurt Koenig
Sales Management
The Secrets of Great Sales Management: Advanced Strategies for Maximizing Performance; Robert A. Simpkins Building a Winning Sales Force: Powerful Strategies for Driving High Performance; Andris A. Zoltners, Prabhakant Sinha and Sally E. Lorimer The Art of Mastering Sales Managment; Thomas A. Cook ProActive Sales Management: How to Lead, Motivate, and Stay Ahead of the Game; William "Skip" Miller More ProActive Sales Management: Avoid the Mistakes Even Great Sales Managers Make- And Get Extraordinary Results; William "Skip" Miller Strategic Customer Management: Strategizing the Sales Organization; Nigel F Piercy and Nikala Lane The New Sales Manager: Challenges for the 21st Century; Walter Vieira Selling and Sales Management;David Jobber, Geoffrey Lancaster
Sales skills
What Great Salespeople Do: The Science of Selling Through Emotional Connection and the Power of Story; Michael Bosworth, Ben Zoldan, Michael T. Bosworth Successful Selling Skills (Creating Success); Richard Denny Selling to the C-Suite: What Every Executive Wants You to Know About Successfully Selling to the Top; Dr. Stephen J. Bistritz, Nicholas A.C. Read Sales Presentation Techniques: That Really Work; Stephan Schiffman The Complete Book of Perfect Phrases for High-Performing Sales Professionals (Perfect Phrases Series); Robert Bacal Powerful Proposals: How to Give Your Business the Winning Edge; Terry R. Bacon Ph.D.David G. Pugh The Instant Sales Pro: More than 600 Tips and Techniques to Accelerate Your Sales Success; Cy Charney The 25 Sales Habits of Highly Successful Salespeople;Stephan Schiffman 101 Ways to Increase Your Sales (101 Ways Series); Patrick Forsyth
Sales 2.0
Go Google: 20 Ways to Reach More Customers and Build Revenue with Google Business Tools; Greg Holde Maximizing Your Sales with Salesforce.com; Edward Kachinske, Stacy Roach, Carol Gilliland, Timothy Kachinske Mastering Web 2.0: Transform Your Business Using Key Website and Social Media Tools; Susan Rice Lincoln e-Riches 2.0: Next-Generation Marketing Strategies for Making Millions Online; Scott Fox Advertising 2.0: Social Media Marketing in a Web 2.0 World; Tracy L. Tuten Sales 2.0: Improve Business Results Using Innovative Sales Practices and Technology; Anneke Seley, Brent Holloway
Leadership and coaching
Coaching Salespeople Into Sales Champions; Keith Rosen's Getting Things Done; David Allen&CO The Ultimate Sales Machine: Turbocharge Your Business with Relentless Focus on 12 Key Strategies; Chet Holmes Sales Coaching : Making the Great Leap from Sales Manager to Sales Coach;Linda Richardson
Customer Service
Why Service Stinks...and Exactly What to Do About It!; T. Scott Gross Unleashing Excellence, The Complete Guide to Ultimate Customer Service; Dennis Snow, Teri Yanovitch Inside the Customer Universe: How to Build Unique Customer Insight for Profitable Growth and Market Leadership; Henrik Anderson, Thomas Ritter Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)5th Edition; Sarah Cook Creating and Delivering Your Value Proposition: Managing Customer Experience for Profit; Cindy Barnes, Helen Blake, David Pinder Aftersales Management: Creating a Successful Aftersales Strategy to Reduce Costs, Improve Customer Service and Increase Sales; David Brock
Telesales
Stephan Schiffman's Telesales: America's #1 Corporate Sales Trainer Shows You How to Boost Your Phone Sales; Stephan Schiffman Smart Selling on the Phone and Online: Inside Sales That Gets Results; Josiane Chriqui Feigon Selling to Anyone Over the Phone; Renee P. WALKUP