====== Books ======

===== Sales Methodologies =====
{{us:slobase:library:solution_selling.png?100}} 
[[http://www.amazon.com/The-New-Solution-Selling-Revolutionary/dp/0071435395|The New Solution Selling: The Revolutionary Sales Process That is Changing the Way People Sell; Mc.Graw Hill]]
[[http://www.amazon.com/Science-Sales-Success-High-Profit-Repeatable-ebook/dp/B0014TJDFY/ref=sr_1_3?s=books&ie=UTF8&qid=1390314681&sr=1-3&keywords=THE+SCIENCE+OF+SALES+SUCCESS|The Science of Sales Success: A Proven System for High-Profit, Repeatable Results; Josh Costell ]]
[[http://www.amazon.com/Silver-Bullet-Selling-Critical-Relationships-ebook/dp/B001LGARYQ/ref=sr_1_1?s=books&ie=UTF8&qid=1390315567&sr=1-1&keywords=silver+bullet+selling|Silver Bullet Selling: Six Critical Steps to Opening More Relationships and Closing More Sales; G.A. Bartick,  Paul Bartick]]
[[http://www.amazon.com/Selling-Win-Richard-Denny/dp/0749456434/ref=sr_1_1?ie=UTF8&qid=1390559445&sr=8-1&keywords=selling+to+win|Selling to Win; Richard Denny]]
[[http://www.amazon.com/Exchange-Behavior-Selling-Sales-Management-ebook/dp/B0089LOI5U/ref=sr_1_sc_1?ie=UTF8&qid=1390559639&sr=8-1-spell&keywords=exchange+behaviour+in+selling|Exchange Behavior in Selling and Sales Management;Peng Sheng,Aziz Guergachi]
http://www.amazon.com/Unleashing-Power-Consultative-Selling-customer-ebook/dp/B004TXPCU2/ref=sr_1_1?ie=UTF8&qid=1390559730&sr=8-1&keywords=unleashing+the+power+of+consultative+selling|Unleashing the Power of Consultative Selling "Selling the way your customer wants to buy...not the way you like to sell";Richard Grehalva]]
[[http://www.amazon.com/ROI-Selling-Increasing-Revenue-Customer/dp/0793187990/ref=sr_1_1?ie=UTF8&qid=1390559870&sr=8-1&keywords=roi+selling|ROI Selling: Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales Cycle;Michael Nick, Kurt Koenig]]

===== Sales Management =====
[[http://www.amazon.com/The-Secrets-Great-Sales-Management/dp/0814415938|The Secrets of Great Sales Management: Advanced Strategies for Maximizing Performance; Robert A. Simpkins]]
[[http://www.amazon.com/Building-Winning-Sales-Force-Performance/dp/0814410405/ref=sr_1_1?s=books&ie=UTF8&qid=1390201526&sr=1-1&keywords=building+winning+sales+force|Building a Winning Sales Force: Powerful Strategies for Driving High Performance; Andris A. Zoltners, Prabhakant Sinha and Sally E. Lorimer]]
[[http://www.amazon.com/Art-Mastering-Sales-Management/dp/1420090755/ref=sr_1_1?s=books&ie=UTF8&qid=1390201614&sr=1-1&keywords=the+art+of+mastering+sales+management|The Art of Mastering Sales Managment; Thomas A. Cook]]
[[http://www.amazon.com/ProActive-Sales-Management-Motivate-Ahead/dp/0814414567/ref=sr_1_1?s=books&ie=UTF8&qid=1390201690&sr=1-1&keywords=proactive+sales+management|ProActive Sales Management: How to Lead, Motivate, and Stay Ahead of the Game; William "Skip" Miller]]
[[http://www.amazon.com/More-ProActive-Sales-Management-Extraordinary-ebook/dp/B001UE7HEW/ref=sr_1_2?s=books&ie=UTF8&qid=1390201763&sr=1-2&keywords=proactive+sales|More ProActive Sales Management: Avoid the Mistakes Even Great Sales Managers Make- And Get Extraordinary Results; William "Skip" Miller]]
[[http://www.amazon.com/Strategic-Customer-Management-Strategizing-Organization/dp/0199544506/ref=sr_1_1?s=books&ie=UTF8&qid=1390201937&sr=1-1&keywords=strategic+customer+management|Strategic Customer Management: Strategizing the Sales Organization; Nigel F Piercy and Nikala Lane]]
[[http://www.amazon.com/New-Sales-Manager-Challenges-Century/dp/0761936033/ref=sr_1_11?s=books&ie=UTF8&qid=1390201998&sr=1-11&keywords=the+new+sales+manager|The New Sales Manager: Challenges for the 21st Century; Walter Vieira]]
[[http://www.amazon.com/Selling-Sales-Management-David-Jobber/dp/0273720651/ref=sr_1_3?s=books&ie=UTF8&qid=1390202091&sr=1-3&keywords=the+selling+and+sales+management|Selling and Sales Management;David Jobber, Geoffrey Lancaster]]

===== Sales skills =====
[[http://www.amazon.com/What-Great-Salespeople-Emotional-Connection/dp/0071769714/ref=pd_sim_sbs_b_3|What Great Salespeople Do: The Science of Selling Through Emotional Connection and the Power of Story; Michael Bosworth, Ben Zoldan, Michael T. Bosworth]]
[[http://www.amazon.com/Successful-Selling-Skills-Creating-Success/dp/0749454105/ref=sr_1_6?ie=UTF8&qid=1390560059&sr=8-6&keywords=successful+selling+skills|Successful Selling Skills (Creating Success); Richard Denny]]
[[http://www.amazon.com/Selling-C-Suite-Every-Executive-Successfully-ebook/dp/B002N2JLLW/ref=sr_1_1?ie=UTF8&qid=1390560145&sr=8-1&keywords=selling+to+the+c+suite|Selling to the C-Suite: What Every Executive Wants You to Know About Successfully Selling to the Top; Dr. Stephen J. Bistritz, Nicholas A.C. Read]]
[[http://www.amazon.com/Sales-Presentation-Techniques-That-Really-ebook/dp/B001PBSDNE/ref=sr_1_1?ie=UTF8&qid=1390560229&sr=8-1&keywords=sales+presentation+techniques|Sales Presentation Techniques: That Really Work; Stephan Schiffman]]
[[http://www.amazon.com/Complete-Perfect-Phrases-High-Performing-Professionals-ebook/dp/B002TGNJ3S/ref=sr_1_sc_1?ie=UTF8&qid=1390560335&sr=8-1-spell&keywords=perfect+phases+for+high+performance+sales+profesionals|The Complete Book of Perfect Phrases for High-Performing Sales Professionals (Perfect Phrases Series); Robert Bacal]]
[[http://www.amazon.com/Powerful-Proposals-Give-Business-Winning-ebook/dp/B000W68676/ref=sr_1_1?ie=UTF8&qid=1390560421&sr=8-1&keywords=powerful+proposals|Powerful Proposals: How to Give Your Business the Winning Edge; Terry R. Bacon Ph.D.David G. Pugh]]
[[http://www.amazon.com/The-Instant-Sales-Pro-Techniques/dp/0814472141/ref=sr_1_2?ie=UTF8&qid=1390560543&sr=8-2&keywords=instant+sales+pro|The Instant Sales Pro: More than 600 Tips and Techniques to Accelerate Your Sales Success; Cy Charney]]
[[http://www.amazon.com/Sales-Habits-Highly-Successful-Salespeople-ebook/dp/B001PBSDRK/ref=sr_1_1?ie=UTF8&qid=1390560608&sr=8-1&keywords=the+25+sales+habits|The 25 Sales Habits of Highly Successful Salespeople;Stephan Schiffman]] 
[[http://www.amazon.com/Ways-Increase-Your-Sales-Series/dp/0749419857/ref=sr_1_1?ie=UTF8&qid=1390560677&sr=8-1&keywords=101+ways+to+increase+your+sales|101 Ways to Increase Your Sales (101 Ways Series); Patrick Forsyth]]

===== Sales 2.0 =====
[[http://www.amazon.com/Go-Google-Customers-Revenue-Business/dp/0814480594/ref=sr_1_10?s=books&ie=UTF8&qid=1390313933&sr=1-10&keywords=GO+GOOGLE|Go Google: 20 Ways to Reach More Customers and Build Revenue with Google Business Tools; Greg Holde]]
[[http://www.amazon.com/Maximizing-Sales-Salesforce-com-Edward-Kachinske/dp/159863562X/ref=sr_1_sc_3?s=books&ie=UTF8&qid=1390314026&sr=1-3-spell&keywords=maximazing+your+sales+with|Maximizing Your Sales with Salesforce.com; Edward Kachinske, Stacy Roach, Carol Gilliland, Timothy Kachinske]]
[[http://www.amazon.com/Mastering-Web-2-0-Transform-Business-ebook/dp/B00AXDJHCQ/ref=sr_1_1?s=books&ie=UTF8&qid=1390314236&sr=1-1&keywords=mastering+web+2.0|Mastering Web 2.0: Transform Your Business Using Key Website and Social Media Tools;  Susan Rice Lincoln]]
[[http://www.amazon.com/e-Riches-2-0-Next-Generation-Marketing-Strategies-ebook/dp/B0026RHZRQ/ref=sr_1_1?s=books&ie=UTF8&qid=1390314309&sr=1-1&keywords=e-riches+2.0|e-Riches 2.0: Next-Generation Marketing Strategies for Making Millions Online; Scott Fox]]
[[http://www.amazon.com/Advertising-2-0-Social-Media-Marketing-ebook/dp/B001GIOD1C/ref=sr_1_1?s=books&ie=UTF8&qid=1390314473&sr=1-1&keywords=advertising+2.0|Advertising 2.0: Social Media Marketing in a Web 2.0 World; Tracy L. Tuten]]
[[http://www.amazon.com/Sales-2-0-Innovative-Practices-Technology-ebook/dp/B001P4N41W/ref=sr_1_1?s=books&ie=UTF8&qid=1390314539&sr=1-1&keywords=sales+2.0|Sales 2.0: Improve Business Results Using Innovative Sales Practices and Technology; Anneke Seley, Brent Holloway]]

===== Leadership and coaching =====
[[http://www.coachingsalespeopleintosaleschampions.com/|Coaching Salespeople Into Sales Champions; Keith Rosen's]]
[[https://secure.davidco.com/store/catalog/GETTING-THINGS-DONE-PAPERBACK-p-16175.php|Getting Things Done; David Allen&CO]]
[[http://www.amazon.com/Ultimate-Sales-Machine-Turbocharge-Relentless-ebook/dp/B000SMQGLC/ref=sr_1_1?s=books&ie=UTF8&qid=1390313520&sr=1-1&keywords=the+ultimate+sales+machine|The Ultimate Sales Machine: Turbocharge Your Business with Relentless Focus on 12 Key Strategies; Chet Holmes]]
[[http://www.amazon.com/Sales-Coaching-Making-Great-Manager-ebook/dp/B001FA0N1A/ref=sr_1_1?s=books&ie=UTF8&qid=1390313640&sr=1-1&keywords=sales+coaching|Sales Coaching : Making the Great Leap from Sales Manager to Sales Coach;Linda Richardson]]

===== Customer Service =====
[[http://www.amazon.com/Service-Stinks-Exactly-What-About/dp/0793176816/ref=sr_1_1?s=books&ie=UTF8&qid=1390312778&sr=1-1&keywords=why+service+stinks|Why Service Stinks...and Exactly What to Do About It!; T. Scott Gross]]
[[http://www.amazon.com/Unleashing-Excellence-Complete-Ultimate-Customer-ebook/dp/B002XXGINK/ref=sr_1_sc_1?s=books&ie=UTF8&qid=1390312861&sr=1-1-spell&keywords=unleasgin+excellence|Unleashing Excellence, The Complete Guide to Ultimate Customer Service; Dennis Snow, Teri Yanovitch]]
[[http://www.amazon.com/Inside-Customer-Universe-Profitable-Leadership/dp/0470694246/ref=sr_1_8?s=books&ie=UTF8&qid=1390312950&sr=1-8&keywords=inside+the+customer|Inside the Customer Universe: How to Build Unique Customer Insight for Profitable Growth and Market Leadership; Henrik Anderson, Thomas Ritter]]
[[http://www.amazon.com/Customer-Care-Excellence-Create-Effective/dp/0749450665/ref=sr_1_3?s=books&ie=UTF8&qid=1390313047&sr=1-3&keywords=customer+care+excellence|Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)5th Edition; Sarah Cook]]
[[http://www.amazon.com/Creating-Delivering-Your-Value-Proposition-ebook/dp/B0082A1824/ref=sr_1_1?s=books&ie=UTF8&qid=1390313123&sr=1-1&keywords=creating+and+delivering+your+value+proposition|Creating and Delivering Your Value Proposition: Managing Customer Experience for Profit; Cindy Barnes, Helen Blake, David Pinder]]
[[http://www.amazon.com/Aftersales-Management-Creating-Successful-Strategy/dp/0749456418/ref=sr_1_1?s=books&ie=UTF8&qid=1390313331&sr=1-1&keywords=aftersales+management|Aftersales Management: Creating a Successful Aftersales Strategy to Reduce Costs, Improve Customer Service and Increase Sales; David Brock]]

===== Telesales =====
[[http://www.amazon.com/Stephan-Schiffmans-Telesales-Americas-Corporate-ebook/dp/B001PBSDU2/ref=sr_1_1?ie=UTF8&qid=1390560793&sr=8-1&keywords=telesales|Stephan Schiffman's Telesales: America's #1 Corporate Sales Trainer Shows You How to Boost Your Phone Sales; Stephan Schiffman]]
[[http://www.amazon.com/Smart-Selling-Phone-Online-Results-ebook/dp/B002QMKMMQ/ref=sr_1_1?ie=UTF8&qid=1390560863&sr=8-1&keywords=smart+selling+on+the+phone|Smart Selling on the Phone and Online: Inside Sales That Gets Results; Josiane Chriqui Feigon]]
[[http://www.amazon.com/Selling-Anyone-Phone-Renee-WALKUP-ebook/dp/B009RQIBYU/ref=sr_1_1?ie=UTF8&qid=1390560934&sr=8-1&keywords=selling+to+anyone+over+the+phone|Selling to Anyone Over the Phone; Renee P. WALKUP]]

====== Audiobooks ======
[[http://www.amazon.com/CustomerCentric-Selling-Michael-Bosworth/dp/1932378537|CustomerCentric Selling Audiobook CD; Michael Bosworth, John Holland]]