Primerjava izbranih različic
Prikazane so razlike med izbrano in trenutno različico strani.
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us:slobase:library:books [dd/mm/Y H:i] admin |
us:slobase:library:books [dd/mm/Y H:i] (Trenutna) admin |
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| [[http://www.amazon.com/Creating-Delivering-Your-Value-Proposition-ebook/dp/B0082A1824/ref=sr_1_1?s=books&ie=UTF8&qid=1390313123&sr=1-1&keywords=creating+and+delivering+your+value+proposition|Creating and Delivering Your Value Proposition: Managing Customer Experience for Profit; Cindy Barnes, Helen Blake, David Pinder]] | [[http://www.amazon.com/Creating-Delivering-Your-Value-Proposition-ebook/dp/B0082A1824/ref=sr_1_1?s=books&ie=UTF8&qid=1390313123&sr=1-1&keywords=creating+and+delivering+your+value+proposition|Creating and Delivering Your Value Proposition: Managing Customer Experience for Profit; Cindy Barnes, Helen Blake, David Pinder]] | ||
| [[http://www.amazon.com/Aftersales-Management-Creating-Successful-Strategy/dp/0749456418/ref=sr_1_1?s=books&ie=UTF8&qid=1390313331&sr=1-1&keywords=aftersales+management|Aftersales Management: Creating a Successful Aftersales Strategy to Reduce Costs, Improve Customer Service and Increase Sales; David Brock]] | [[http://www.amazon.com/Aftersales-Management-Creating-Successful-Strategy/dp/0749456418/ref=sr_1_1?s=books&ie=UTF8&qid=1390313331&sr=1-1&keywords=aftersales+management|Aftersales Management: Creating a Successful Aftersales Strategy to Reduce Costs, Improve Customer Service and Increase Sales; David Brock]] | ||
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| + | ===== Telesales ===== | ||
| + | [[http://www.amazon.com/Stephan-Schiffmans-Telesales-Americas-Corporate-ebook/dp/B001PBSDU2/ref=sr_1_1?ie=UTF8&qid=1390560793&sr=8-1&keywords=telesales|Stephan Schiffman's Telesales: America's #1 Corporate Sales Trainer Shows You How to Boost Your Phone Sales; Stephan Schiffman]] | ||
| + | [[http://www.amazon.com/Smart-Selling-Phone-Online-Results-ebook/dp/B002QMKMMQ/ref=sr_1_1?ie=UTF8&qid=1390560863&sr=8-1&keywords=smart+selling+on+the+phone|Smart Selling on the Phone and Online: Inside Sales That Gets Results; Josiane Chriqui Feigon]] | ||
| + | [[http://www.amazon.com/Selling-Anyone-Phone-Renee-WALKUP-ebook/dp/B009RQIBYU/ref=sr_1_1?ie=UTF8&qid=1390560934&sr=8-1&keywords=selling+to+anyone+over+the+phone|Selling to Anyone Over the Phone; Renee P. WALKUP]] | ||
| ====== Audiobooks ====== | ====== Audiobooks ====== | ||
| [[http://www.amazon.com/CustomerCentric-Selling-Michael-Bosworth/dp/1932378537|CustomerCentric Selling Audiobook CD; Michael Bosworth, John Holland]] | [[http://www.amazon.com/CustomerCentric-Selling-Michael-Bosworth/dp/1932378537|CustomerCentric Selling Audiobook CD; Michael Bosworth, John Holland]] | ||