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Vrstica 1: Vrstica 1:
 ====== Books ====== ====== Books ======
  
 +===== Sales Methodologies =====
 {{us:​slobase:​library:​solution_selling.png?​100}} ​ {{us:​slobase:​library:​solution_selling.png?​100}} ​
 [[http://​www.amazon.com/​The-New-Solution-Selling-Revolutionary/​dp/​0071435395|The New Solution Selling: The Revolutionary Sales Process That is Changing the Way People Sell; Mc.Graw Hill]] [[http://​www.amazon.com/​The-New-Solution-Selling-Revolutionary/​dp/​0071435395|The New Solution Selling: The Revolutionary Sales Process That is Changing the Way People Sell; Mc.Graw Hill]]
 +[[http://​www.amazon.com/​Science-Sales-Success-High-Profit-Repeatable-ebook/​dp/​B0014TJDFY/​ref=sr_1_3?​s=books&​ie=UTF8&​qid=1390314681&​sr=1-3&​keywords=THE+SCIENCE+OF+SALES+SUCCESS|The Science of Sales Success: A Proven System for High-Profit,​ Repeatable Results; Josh Costell ]]
 +[[http://​www.amazon.com/​Silver-Bullet-Selling-Critical-Relationships-ebook/​dp/​B001LGARYQ/​ref=sr_1_1?​s=books&​ie=UTF8&​qid=1390315567&​sr=1-1&​keywords=silver+bullet+selling|Silver Bullet Selling: Six Critical Steps to Opening More Relationships and Closing More Sales; G.A. Bartick, ​ Paul Bartick]]
 +[[http://​www.amazon.com/​Selling-Win-Richard-Denny/​dp/​0749456434/​ref=sr_1_1?​ie=UTF8&​qid=1390559445&​sr=8-1&​keywords=selling+to+win|Selling to Win; Richard Denny]]
 +[[http://​www.amazon.com/​Exchange-Behavior-Selling-Sales-Management-ebook/​dp/​B0089LOI5U/​ref=sr_1_sc_1?​ie=UTF8&​qid=1390559639&​sr=8-1-spell&​keywords=exchange+behaviour+in+selling|Exchange Behavior in Selling and Sales Management;​Peng Sheng,Aziz Guergachi]
 +http://​www.amazon.com/​Unleashing-Power-Consultative-Selling-customer-ebook/​dp/​B004TXPCU2/​ref=sr_1_1?​ie=UTF8&​qid=1390559730&​sr=8-1&​keywords=unleashing+the+power+of+consultative+selling|Unleashing the Power of Consultative Selling "​Selling the way your customer wants to buy...not the way you like to sell";​Richard Grehalva]]
 +[[http://​www.amazon.com/​ROI-Selling-Increasing-Revenue-Customer/​dp/​0793187990/​ref=sr_1_1?​ie=UTF8&​qid=1390559870&​sr=8-1&​keywords=roi+selling|ROI Selling: Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales Cycle;​Michael Nick, Kurt Koenig]]
  
 +===== Sales Management =====
 +[[http://​www.amazon.com/​The-Secrets-Great-Sales-Management/​dp/​0814415938|The Secrets of Great Sales Management: Advanced Strategies for Maximizing Performance;​ Robert A. Simpkins]]
 +[[http://​www.amazon.com/​Building-Winning-Sales-Force-Performance/​dp/​0814410405/​ref=sr_1_1?​s=books&​ie=UTF8&​qid=1390201526&​sr=1-1&​keywords=building+winning+sales+force|Building a Winning Sales Force: Powerful Strategies for Driving High Performance;​ Andris A. Zoltners, Prabhakant Sinha and Sally E. Lorimer]]
 +[[http://​www.amazon.com/​Art-Mastering-Sales-Management/​dp/​1420090755/​ref=sr_1_1?​s=books&​ie=UTF8&​qid=1390201614&​sr=1-1&​keywords=the+art+of+mastering+sales+management|The Art of Mastering Sales Managment; Thomas A. Cook]]
 +[[http://​www.amazon.com/​ProActive-Sales-Management-Motivate-Ahead/​dp/​0814414567/​ref=sr_1_1?​s=books&​ie=UTF8&​qid=1390201690&​sr=1-1&​keywords=proactive+sales+management|ProActive Sales Management: How to Lead, Motivate, and Stay Ahead of the Game; William "​Skip"​ Miller]]
 +[[http://​www.amazon.com/​More-ProActive-Sales-Management-Extraordinary-ebook/​dp/​B001UE7HEW/​ref=sr_1_2?​s=books&​ie=UTF8&​qid=1390201763&​sr=1-2&​keywords=proactive+sales|More ProActive Sales Management: Avoid the Mistakes Even Great Sales Managers Make- And Get Extraordinary Results; William "​Skip"​ Miller]]
 +[[http://​www.amazon.com/​Strategic-Customer-Management-Strategizing-Organization/​dp/​0199544506/​ref=sr_1_1?​s=books&​ie=UTF8&​qid=1390201937&​sr=1-1&​keywords=strategic+customer+management|Strategic Customer Management: Strategizing the Sales Organization;​ Nigel F Piercy and Nikala Lane]]
 +[[http://​www.amazon.com/​New-Sales-Manager-Challenges-Century/​dp/​0761936033/​ref=sr_1_11?​s=books&​ie=UTF8&​qid=1390201998&​sr=1-11&​keywords=the+new+sales+manager|The New Sales Manager: Challenges for the 21st Century; Walter Vieira]]
 +[[http://​www.amazon.com/​Selling-Sales-Management-David-Jobber/​dp/​0273720651/​ref=sr_1_3?​s=books&​ie=UTF8&​qid=1390202091&​sr=1-3&​keywords=the+selling+and+sales+management|Selling and Sales Management;​David Jobber, Geoffrey Lancaster]]
 +
 +===== Sales skills =====
 [[http://​www.amazon.com/​What-Great-Salespeople-Emotional-Connection/​dp/​0071769714/​ref=pd_sim_sbs_b_3|What Great Salespeople Do: The Science of Selling Through Emotional Connection and the Power of Story; Michael Bosworth, Ben Zoldan, Michael T. Bosworth]] [[http://​www.amazon.com/​What-Great-Salespeople-Emotional-Connection/​dp/​0071769714/​ref=pd_sim_sbs_b_3|What Great Salespeople Do: The Science of Selling Through Emotional Connection and the Power of Story; Michael Bosworth, Ben Zoldan, Michael T. Bosworth]]
-[[https://secure.davidco.com/store/catalog/GETTING-THINGS-DONE-PAPERBACK-p-16175.php|Getting Things Done; David Allen&CO]]+[[http://www.amazon.com/Successful-Selling-Skills-Creating-Success/dp/0749454105/​ref=sr_1_6?​ie=UTF8&​qid=1390560059&​sr=8-6&​keywords=successful+selling+skills|Successful Selling Skills (Creating Success); Richard Denny]] 
 +[[http://​www.amazon.com/​Selling-C-Suite-Every-Executive-Successfully-ebook/​dp/​B002N2JLLW/​ref=sr_1_1?​ie=UTF8&​qid=1390560145&​sr=8-1&​keywords=selling+to+the+c+suite|Selling to the C-Suite: What Every Executive Wants You to Know About Successfully Selling to the Top; DrStephen J. Bistritz, Nicholas A.C. Read]] 
 +[[http://​www.amazon.com/​Sales-Presentation-Techniques-That-Really-ebook/​dp/​B001PBSDNE/​ref=sr_1_1?​ie=UTF8&​qid=1390560229&​sr=8-1&​keywords=sales+presentation+techniques|Sales Presentation Techniques: That Really WorkStephan Schiffman]] 
 +[[http://​www.amazon.com/​Complete-Perfect-Phrases-High-Performing-Professionals-ebook/​dp/​B002TGNJ3S/​ref=sr_1_sc_1?​ie=UTF8&​qid=1390560335&​sr=8-1-spell&​keywords=perfect+phases+for+high+performance+sales+profesionals|The Complete Book of Perfect Phrases for High-Performing Sales Professionals (Perfect Phrases Series); Robert Bacal]] 
 +[[http://​www.amazon.com/​Powerful-Proposals-Give-Business-Winning-ebook/​dp/​B000W68676/​ref=sr_1_1?​ie=UTF8&​qid=1390560421&​sr=8-1&​keywords=powerful+proposals|Powerful Proposals: How to Give Your Business the Winning Edge; Terry R. Bacon Ph.D.David G. Pugh]] 
 +[[http://​www.amazon.com/​The-Instant-Sales-Pro-Techniques/​dp/​0814472141/​ref=sr_1_2?​ie=UTF8&qid=1390560543&​sr=8-2&​keywords=instant+sales+pro|The Instant Sales Pro: More than 600 Tips and Techniques to Accelerate Your Sales Success; Cy Charney]] 
 +[[http://​www.amazon.com/​Sales-Habits-Highly-Successful-Salespeople-ebook/​dp/​B001PBSDRK/​ref=sr_1_1?​ie=UTF8&​qid=1390560608&​sr=8-1&​keywords=the+25+sales+habits|The 25 Sales Habits of Highly Successful Salespeople;​Stephan Schiffman]]  
 +[[http://​www.amazon.com/​Ways-Increase-Your-Sales-Series/​dp/​0749419857/​ref=sr_1_1?​ie=UTF8&​qid=1390560677&​sr=8-1&​keywords=101+ways+to+increase+your+sales|101 Ways to Increase Your Sales (101 Ways Series); Patrick Forsyth]] 
 + 
 +===== Sales 2.0 ===== 
 +[[http://​www.amazon.com/​Go-Google-Customers-Revenue-Business/​dp/​0814480594/​ref=sr_1_10?​s=books&​ie=UTF8&​qid=1390313933&​sr=1-10&​keywords=GO+GOOGLE|Go Google: 20 Ways to Reach More Customers and Build Revenue with Google Business Tools; Greg Holde]] 
 +[[http://​www.amazon.com/​Maximizing-Sales-Salesforce-com-Edward-Kachinske/​dp/​159863562X/​ref=sr_1_sc_3?​s=books&​ie=UTF8&​qid=1390314026&​sr=1-3-spell&​keywords=maximazing+your+sales+with|Maximizing Your Sales with Salesforce.com;​ Edward Kachinske, Stacy Roach, Carol Gilliland, Timothy Kachinske]] 
 +[[http://​www.amazon.com/​Mastering-Web-2-0-Transform-Business-ebook/​dp/​B00AXDJHCQ/​ref=sr_1_1?​s=books&​ie=UTF8&​qid=1390314236&​sr=1-1&​keywords=mastering+web+2.0|Mastering Web 2.0: Transform Your Business Using Key Website and Social Media Tools; ​ Susan Rice Lincoln]] 
 +[[http://​www.amazon.com/​e-Riches-2-0-Next-Generation-Marketing-Strategies-ebook/​dp/​B0026RHZRQ/​ref=sr_1_1?​s=books&​ie=UTF8&​qid=1390314309&​sr=1-1&​keywords=e-riches+2.0|e-Riches 2.0: Next-Generation Marketing Strategies for Making Millions Online; Scott Fox]] 
 +[[http://​www.amazon.com/​Advertising-2-0-Social-Media-Marketing-ebook/​dp/​B001GIOD1C/​ref=sr_1_1?​s=books&​ie=UTF8&​qid=1390314473&​sr=1-1&​keywords=advertising+2.0|Advertising 2.0: Social Media Marketing in a Web 2.0 World; Tracy L. Tuten]] 
 +[[http://​www.amazon.com/​Sales-2-0-Innovative-Practices-Technology-ebook/​dp/​B001P4N41W/​ref=sr_1_1?​s=books&​ie=UTF8&​qid=1390314539&​sr=1-1&​keywords=sales+2.0|Sales 2.0: Improve Business Results Using Innovative Sales Practices and Technology; Anneke Seley, Brent Holloway]] 
 + 
 +===== Leadership and coaching =====
 [[http://​www.coachingsalespeopleintosaleschampions.com/​|Coaching Salespeople Into Sales Champions; Keith Rosen'​s]] [[http://​www.coachingsalespeopleintosaleschampions.com/​|Coaching Salespeople Into Sales Champions; Keith Rosen'​s]]
 +[[https://​secure.davidco.com/​store/​catalog/​GETTING-THINGS-DONE-PAPERBACK-p-16175.php|Getting Things Done; David Allen&​CO]]
 +[[http://​www.amazon.com/​Ultimate-Sales-Machine-Turbocharge-Relentless-ebook/​dp/​B000SMQGLC/​ref=sr_1_1?​s=books&​ie=UTF8&​qid=1390313520&​sr=1-1&​keywords=the+ultimate+sales+machine|The Ultimate Sales Machine: Turbocharge Your Business with Relentless Focus on 12 Key Strategies; Chet Holmes]]
 +[[http://​www.amazon.com/​Sales-Coaching-Making-Great-Manager-ebook/​dp/​B001FA0N1A/​ref=sr_1_1?​s=books&​ie=UTF8&​qid=1390313640&​sr=1-1&​keywords=sales+coaching|Sales Coaching : Making the Great Leap from Sales Manager to Sales Coach;Linda Richardson]]
 +
 +===== Customer Service =====
 +[[http://​www.amazon.com/​Service-Stinks-Exactly-What-About/​dp/​0793176816/​ref=sr_1_1?​s=books&​ie=UTF8&​qid=1390312778&​sr=1-1&​keywords=why+service+stinks|Why Service Stinks...and Exactly What to Do About It!; T. Scott Gross]]
 +[[http://​www.amazon.com/​Unleashing-Excellence-Complete-Ultimate-Customer-ebook/​dp/​B002XXGINK/​ref=sr_1_sc_1?​s=books&​ie=UTF8&​qid=1390312861&​sr=1-1-spell&​keywords=unleasgin+excellence|Unleashing Excellence, The Complete Guide to Ultimate Customer Service; Dennis Snow, Teri Yanovitch]]
 +[[http://​www.amazon.com/​Inside-Customer-Universe-Profitable-Leadership/​dp/​0470694246/​ref=sr_1_8?​s=books&​ie=UTF8&​qid=1390312950&​sr=1-8&​keywords=inside+the+customer|Inside the Customer Universe: How to Build Unique Customer Insight for Profitable Growth and Market Leadership; Henrik Anderson, Thomas Ritter]]
 +[[http://​www.amazon.com/​Customer-Care-Excellence-Create-Effective/​dp/​0749450665/​ref=sr_1_3?​s=books&​ie=UTF8&​qid=1390313047&​sr=1-3&​keywords=customer+care+excellence|Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)5th Edition; Sarah Cook]]
 +[[http://​www.amazon.com/​Creating-Delivering-Your-Value-Proposition-ebook/​dp/​B0082A1824/​ref=sr_1_1?​s=books&​ie=UTF8&​qid=1390313123&​sr=1-1&​keywords=creating+and+delivering+your+value+proposition|Creating and Delivering Your Value Proposition:​ Managing Customer Experience for Profit; Cindy Barnes, Helen Blake, David Pinder]]
 +[[http://​www.amazon.com/​Aftersales-Management-Creating-Successful-Strategy/​dp/​0749456418/​ref=sr_1_1?​s=books&​ie=UTF8&​qid=1390313331&​sr=1-1&​keywords=aftersales+management|Aftersales Management: Creating a Successful Aftersales Strategy to Reduce Costs, Improve Customer Service and Increase Sales; David Brock]]
 +
 +===== Telesales =====
 +[[http://​www.amazon.com/​Stephan-Schiffmans-Telesales-Americas-Corporate-ebook/​dp/​B001PBSDU2/​ref=sr_1_1?​ie=UTF8&​qid=1390560793&​sr=8-1&​keywords=telesales|Stephan Schiffman'​s Telesales: America'​s #1 Corporate Sales Trainer Shows You How to Boost Your Phone Sales; Stephan Schiffman]]
 +[[http://​www.amazon.com/​Smart-Selling-Phone-Online-Results-ebook/​dp/​B002QMKMMQ/​ref=sr_1_1?​ie=UTF8&​qid=1390560863&​sr=8-1&​keywords=smart+selling+on+the+phone|Smart Selling on the Phone and Online: Inside Sales That Gets Results; Josiane Chriqui Feigon]]
 +[[http://​www.amazon.com/​Selling-Anyone-Phone-Renee-WALKUP-ebook/​dp/​B009RQIBYU/​ref=sr_1_1?​ie=UTF8&​qid=1390560934&​sr=8-1&​keywords=selling+to+anyone+over+the+phone|Selling to Anyone Over the Phone; Renee P. WALKUP]]
  
 ====== Audiobooks ====== ====== Audiobooks ======
 [[http://​www.amazon.com/​CustomerCentric-Selling-Michael-Bosworth/​dp/​1932378537|CustomerCentric Selling Audiobook CD; Michael Bosworth, John Holland]] [[http://​www.amazon.com/​CustomerCentric-Selling-Michael-Bosworth/​dp/​1932378537|CustomerCentric Selling Audiobook CD; Michael Bosworth, John Holland]]
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