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us:slobase:help:g_support:a_faq [dd/mm/Y H:i]
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 ======What is the purpose of FAQ?====== ======What is the purpose of FAQ?======
  
-Frequently Asked Questions can be used as a knowledge database for your Accounts and the employees of the company. You can enter frequently asked questions and answers to them, originating from the resolved Tickets. It is a way for your company to lower the number of asked questions about different products and easen the work of the helpdesk with standard procedures and already prepared answers to frequently asked questions.+Frequently Asked Questions can be used as a knowledge database for your Accounts and the employees of the company. You can enter frequently asked questions and answers to them, originating from the resolved Tickets. It is a way for your company to lower the number of asked questions about different products and ease the work of the helpdesk with standard procedures and already prepared answers to frequently asked questions.
 You can read more about FAQ in the [[..:​..:​manual:​c_modules:​h_support#​faq | Support]] chapter. You can read more about FAQ in the [[..:​..:​manual:​c_modules:​h_support#​faq | Support]] chapter.
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